State Farm® Insurance Agent Jan Phillips

"Jan Taldo rocks it out of the park each time I come into the office, even when I am an emotional wreck due to another family crisis not related to insurance. I actually enjoy going into the insurance office! Everyone is friendly and willing to help out. The customer service is always at a level of high standards. This office crew works diligently all the time with a smile on their faces."

"Jan has been my agent for 28 years. You couldn’t ask for better customer service."

"Bernice was so helpful, pleasant and knowledgeable when I had an issue with which I needed help. She assured me she could solve the issue, and she did! She took time with me and is going to follow up with the paperwork I need to finish up the issue. She is a great representative for State Farm, and I think she is a real asset to the company!"

"Jan, Deborah Rozell was amazing in your office. I was in need, and she delivered for me. I was insured through your office about 10 years ago and hated to leave but needed some "specialized" coverages. I've since sold those assets and I'm so happy to be back with you and your team! I would recommend you to anyone."

"MJ Mondragon was extremely helpful in answering all my questions and made sure I understood all my options. She is knowledgeable, professional and friendly. A very pleasant experience."

"Took excellent care of us when we got hit with a tornado. Sheila from Jan's office called the same day as the tornado to make sure we were all ok. She then followed up with us regularly after that to answer claim questions and make sure it was all going smoothly. Excellent customer service, felt valued as a client. Thank you!"

"Always a pleasure to speak with the staff at Jan Phillips office. I mean, like who enjoys calling an insurance agent…but I do! Thanks MJ for assisting me. So very knowledgeable, pleasant and helpful!"

"Super patient and knowledgeable!"

"Amanda is very knowledgeable and thorough. I never felt like I was rushed and every question was thoughtfully answered. When she noticed gaps or had questions, she called me and didn’t leave it for me to figure out. Amanda didn’t wait for me to call her for potential omissions, even though I’m confident she has numerous customers with many needs. Well done, Amanda. Regarding the State Farm quote, it came in less than 2 other quotes solicited with the same coverage. Well done, State Farm."

"We moved into our new home the day the storms and tornados hit our area our new home and vehicles received damage we were a bit overwhelmed to say the least our agent Shelia and the entire staff at Jan Phillips Agency worked to help us get everything repaired during these tuff times it was a relief to have there team assist us to get repairs and claims taken care of . Thank you for all of your help ."

"I’d like to thank Jan Taldo for her exceptional customer service today. She helped me with updating my home owners insurance to be sure I had the correct coverage. I have been with State Farm many years and I have always been able to contact Jan and she’d return my call and help me through any questions that I had. She even called me on a Sunday after the May 26 tornado that hit the Rogers area. I have never had an insurance company do that for me! I really appreciate her caring attitude and friendliness. I wish other companies had great employees like Jan. Thank you, State Farm, you’ll always have my business. Regina"

"Had an annual policies review with Jan Taldo. We went over my Homeowner and Auto policies. Jan explained what coverages were available that I don't currently have and what I could change to reduce my premiums. Very satisfactory meeting. Jan is extremely knowledgeable in all areas of insurance."

"Bien amable con la gente..recomendo MJ Mondragon!!"

"We have been with Jan Phillips at State Farm for 30+years. They are always so responsive and work hard to make sure we have the appropriate coverage for all of our insurance needs and at very competitive prices. Debbie is amazing! She is so knowledgeable about all aspects of the insurance business and is always willing to help."

"Sheila Hall was so helpful and did all she could do to help us with our claim for tornado damage. We appreciated her attention to detail and willingness to help us!"

"MJ is the BEST !!! Thank you for renewing my trust in State Farm."

"She was very helpful in explaining my car insurance changes ."

"The team at Jan Phillips State Farm know how to conduct business efficiently and with a smile! Give them a call for your insurance needs!"

"MJ is amazing at what she does. She is very helpful."

"MJ was incredibly helpful with the questions I had this afternoon and directed me in the right direction to get help from Claims."

"MJ was amazing at helping my parents get State Farm insurance!"

"Excelente Atención Muy Amables 100% Recomendado La Srta. Mondragon"

"Amanda was amazing to work with! She took the time to explain everything and answer all of my questions. Highly recommend"

"Berenice, she is very personable answered all my questions. It is just like always said. “Like a good neighbor Berenice is there” Robert"

"I want to thank Jan Phillips' assistant, Sheila Hall, for helping me navigate my insurance claim after my house fire. She has been there with me all the way, and I appreciate her help so much! She checked in with me asking what she could do to help me immediately after seeing another claim from me for tornado damage come across her desk. Thankfully that was a small claim and was quickly paid out, but Sheila is really on the ball, and I appreciate her caring concern and compassion so much. She is a joy to work with. Chea Ball"