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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rick Parsons

November 2, 2026

5  out of  5
rating by Rick Parsons
"Quick, knowledgeable, professional service."
We responded:
"Thank you for your 5 star review, Rick! We appreciate you and have really enjoyed doing business with you over the years. Thank you!"
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samuel wright

October 30, 2026

5  out of  5
rating by samuel wright
"I couldn’t ask for a better blessing in an insurance company and the personal are wonderful to work with not to mention they are saving me 140$ a month!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Lizbeth Ponce Centeno

October 22, 2026

5  out of  5
rating by Lizbeth Ponce Centeno
"Berenice provides excellent customer service! She is always helpful, friendly, and professional. She takes the time to answer my questions and helps me with everything I need regarding my insurance at State Farm. I truly appreciate her patience, kindness, and dedication to helping her customers. I highly recommend Berenice if you’re looking for someone trustworthy and dependable to help with your insurance needs!"
We responded:
"Lizbeth, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our office. If you need anything at all, don't hesitate to contact us!"
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Andrea Schwartz

October 21, 2026

5  out of  5
rating by Andrea Schwartz
"MJ was a wonderful help to my aunt on a claim from one of their clients hitting her mailbox. She was kind and helpful. We appreciate the work she does at State Farm. She is certainly an asset to the company!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Barbara Bitela

October 16, 2026

5  out of  5
rating by Barbara Bitela
"Can't say enough about MJ and her team. They are lucky to have you."
We responded:
"Thank you for the 5-star review! We really appreciate your business!"
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Betty Butts

October 13, 2026

5  out of  5
rating by Betty Butts
"My sister came by and we went down to State Farm office here in Springdale, Ar. She has State Farm and is well pleased with them. They have saved me $238.76 on my house and car over what I was paying my old Insurance Company a month or $2865.12 a year. Happy, happy, happy."
We responded:
"Betty, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Destiny Dickey

October 12, 2026

5  out of  5
rating by Destiny Dickey
"MJ and Jan are always so helpful with anything we need!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here to help!"
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Anton Bruce

October 5, 2026

5  out of  5
rating by Anton Bruce
"Jan is a fantastic agent! She handled our move from California to Arkansas "lickety-split", and everything was handled just great!! GLAD we went with her, and you'll be as well!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Alex Araujo

October 2, 2026

5  out of  5
rating by Alex Araujo
"MJ gave me a amazing rate and was easy to work with, would recommend to anyone trying to get a good rate on insurance !"
We responded:
"We are so glad to hear you had such a great experience with us.  Thank you for sharing this feedback! "
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Wilfredo Diaz

September 25, 2026

5  out of  5
rating by Wilfredo Diaz
"Amanda did a great job she provide me with all the details that i was needed and she was very helpful and kindly. Thank you very much for providing me great service."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re here to help!"
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Bryan Araujo

September 24, 2026

5  out of  5
rating by Bryan Araujo
"MJ is the best State Farm Agent! She is very helpful and knowledgeable, Thankyou."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support and appreciate you for being our customer!"
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Monica Brinker

September 23, 2026

5  out of  5
rating by Monica Brinker
"MJ did a great job! State Farm & Jan Phillips agency has been there for us for years!"
We responded:
"Thank you, Monica! We love doing business with you and having your friendship. Appreciate y'all lots!"
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Luther Hanchor

September 21, 2026

5  out of  5
rating by Luther Hanchor
"MJ Best Agent!!"
We responded:
"Thank you for the fantastic review! We’re always here to support you with your insurance needs!"
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Brian

September 18, 2026

5  out of  5
rating by Brian
"Amanda provided excellent customer service and explained our policies very thoroughly and clearly."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to us!"
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Pauline Jormelu

September 17, 2026

5  out of  5
rating by Pauline Jormelu
"MJ was very helpful took care of all my needs highly recommend her!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re here and happy to help. "
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Ivan Carrillo

September 15, 2026

5  out of  5
rating by Ivan Carrillo
"Great customer service"
We responded:
"Thank you for the 5 star review! We appreciate the feedback and are happy you chose our office to do business with!"
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Ronald Suarez

September 15, 2026

5  out of  5
rating by Ronald Suarez
"I've been working with MJ for two years now and she is the absolute best insurance agent in town"
We responded:
"Thank you for the awesome review! We thank you for continuing to do business with our office!"
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Derek Burleson

September 10, 2026

5  out of  5
rating by Derek Burleson
"Jan Taldo was great to work with when I was out of state and needed a new policy issued quickly. Highly recommend!"
We responded:
"Derek, thank you for the fantastic review! We’re always here if you need assistance with your insurance needs. "
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Amanda Hernandez

September 9, 2026

5  out of  5
rating by Amanda Hernandez
"I had a great experience with State Farm! MJ was very helpful and made the process of insuring both of my vehicles quick and easy. She explained everything clearly, answered all of my questions, and made sure I had the coverage I needed. I really appreciate her great customer service and would definitely recommend MJ and State Farm!"
We responded:
"Amanda, we are so glad to hear you had such a great experience with us.  Thank you for sharing this feedback and thank you for doing business with our office!"
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Stacy Ash

September 3, 2026

5  out of  5
rating by Stacy Ash
"Amanda was great. I called to remove a vehicle and she took the extra minute to remind me that the dividend emails were real and to give me an update of my new rates. Above and beyond!"
We responded:
"Thank you so much for the 5 stars, Stacy! We really appreciate you. If you ever need anything, feel free to reach out anytime. "
Profile photo of Luther “Neimo” Hanchor

Luther “Neimo” Hanchor

August 31, 2026

5  out of  5
rating by Luther “Neimo” Hanchor
"Give up good work"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with our office. We appreciate you!"
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Josh Keck

August 31, 2026

5  out of  5
rating by Josh Keck
"My agent is a amazing representative and always been very helpful to me"
We responded:
"Thank you for the 5-star review of Jan Phillips’s team - we really appreciate your feedback!"
Profile photo of Gary Kandlbinder

Gary Kandlbinder

August 31, 2026

5  out of  5
rating by Gary Kandlbinder
"I just finished dealing with Sheila Hall at Jan Phillips State Farm. We insured our RV, which got damaged on a trip. Sheila did everything she could expedite this claim. On the other hand, State Farm utilizes outsourced companies, which made it exceedingly difficult for her to accomplish her task. I commend her on her efforts and professionalism and follow up through the payment of this claim. I have 45 years in the insurance industry, and Sheila, would be a great asset to my company."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience and we appreciated your patience as we worked through this process. Thank you for doing business with our office!"
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Vicki Philp

August 28, 2026

5  out of  5
rating by Vicki Philp
"Amanda was very polite and professional. She answered all my questions and I appreciated all of her help."
We responded:
"Vicki, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Oma Eddings

August 27, 2026

5  out of  5
rating by Oma Eddings
"Jan Phillips office is so easy to work with. I email Debbie at the office with all my info, and she take care me right away."
We responded:
"Thank you so much for the great review! We appreciate and enjoy have you as our customer!"