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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Juana Sidon

September 20, 2025

5  out of  5
rating by Juana Sidon
"I would highly recommend MJ Mondragon to be your insurance agent. She’s very knowledgeable, has great customer service, very professional, and made the process easy and quick to understand."
We responded:
"Thank you for your feedback! We look forward to continuing to provide you with great service! "
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Michelle B

September 19, 2025

5  out of  5
rating by Michelle B
"I highly recommend MJ as an agent. She is very detailed, gives you all the information you need, very professional, and above all she listens to what you want/need. Highly highly suggest MJ as your next Agent"
We responded:
"Thank you for your 5-star review! We appreciate you choosing our office for your insurance needs!"
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Jake McCullar

September 17, 2025

5  out of  5
rating by Jake McCullar
"Amanda was fantastic! I was on a tight tineline with a purchase of a new vehicle and between email and phone calls, she reached out constantly to ensure I was updated the entire way. Really grateful for her level of customer service and sense of urgency. She will be my go to for all insurance needs from here on out!"
We responded:
"Thank you for your positive feedback! We work hard to take care of our customers! And we DO appreciate your business! "
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Brenda

September 11, 2025

5  out of  5
rating by Brenda
"Visited Kirstyn today State Farm office Springdale. Thank you for your kindness and assistance with claim. You brightened my day."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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EDA

September 10, 2025

5  out of  5
rating by EDA
"Jan Phillips and Jan Taldo have provided insurance for our business for years and years and we are very happy with their service!"
We responded:
"Thank you for the great review! We’re glad to know you had a positive experience with us; your satisfaction means a lot to us! We look forward to continuing to support your insurance needs."
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Thanh Nguyen

September 9, 2025

5  out of  5
rating by Thanh Nguyen
"she very well care about you!"
We responded:
"Thank you for reviewing our State Farm office! We look forward to continuing to support your insurance needs."
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Bill

September 3, 2025

5  out of  5
rating by Bill
"She was very helpful and handled my situation professionally and the the way I wanted it handled."
We responded:
"We’re appreciate for your feedback! If there is anything else we can do to help, please let us know!"
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Jim Breslin

September 2, 2025

5  out of  5
rating by Jim Breslin
"My concern was handled efficiently and quickly."
We responded:
"Thank you, Jim, for your feedback. It’s our pleasure to assist you with your insurance needs and we appreciate you being one of our long-time customers."
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Ronaldo Matias

August 27, 2025

5  out of  5
rating by Ronaldo Matias
"Recomendado"
We responded:
"Thank you for your great feedback! We look forward to continuing to provide you with great service! "
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Jay Pitts

August 26, 2025

5  out of  5
rating by Jay Pitts
"Great customer service!"
We responded:
"Thank you for your feedback! We appreciate your business!"
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Claudia Beltran

August 25, 2025

5  out of  5
rating by Claudia Beltran
"Estoy muy satisfecha de cómo state farm a respondido a la Reparacion de los daños de mi casa después de la tormenta de granizo el pasado 18 mayo 2025 Roofing y siding y otros daños más pequeños. GRASIAS SATATE FARM INSURANCES 😃 Grasias Berenice Rodarte eres muy amable y siempre me ayudas en cualquier duda que tenga. 🤗 💯 X 💯 recomendado!! 🙌"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. We appreciate you!"
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MommaV

August 22, 2025

5  out of  5
rating by MommaV
"Deborah Rozelle was thorough and efficient in answering our questions about an unexpected rate change and a confusing notification we had received in the mail from corporate. She sets a good model for her peers and those coming behind her of what real customer service should look like. Thank you Deborah!"
We responded:
"Thank you for your positive feedback! We are glad to know that Debbie could assist you. We appreciate you doing business with our office!"
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Judi Green

August 5, 2025

5  out of  5
rating by Judi Green
"I am never disappointed with the customer service I receive from this office and today was no different."
We responded:
"Thank you for your positive feedback! We look forward to continuing to provide you with great service! Appreciate you doing business with us! "
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Carolyn Barber

August 4, 2025

5  out of  5
rating by Carolyn Barber
"Sheila was friendly, knowledgeable and persistent getting correct personnel involved to locate proper paperwork. The problem will be resolved satisfactorily when Home Office acknowledges resolution. Carolyn, Insured"
We responded:
"Thank you for the great review! We’re glad to know you’re satisfied with the service at our State Farm office. Let us know if we can be of any further assistance!"
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Ben Border

August 1, 2025

5  out of  5
rating by Ben Border
"Keigan was a great help. I needed to add a new car to my plan and couldn’t find the time to get to their office. Through a couple emails and a quick phone call, he got everything taken care of for me."
We responded:
"We appreciate your review! We are happy to know Keigan was able to assist you and you had a great experience with our State Farm office. Thank you for doing business with Jan Phillips, State Farm!"
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Janice Shackelford

July 31, 2025

5  out of  5
rating by Janice Shackelford
"Kirstyn at the front desk was very helpful. Answered all my questions and was very customer friendly."
We responded:
"We appreciate your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Aubrey Engel

July 30, 2025

5  out of  5
rating by Aubrey Engel
"Such a great experience! I spoke with Rigo Morales, and he was incredibly helpful in setting me up with auto and renters insurance. He was kind, patient, and took the time to explain everything clearly. As someone getting insurance for the first time, I really appreciated how easy and stress-free he made the process."
We responded:
"Thank you so much for sharing your positive experience! I'm glad to hear that Rigo provided such excellent support and made the process of getting auto and renters insurance easy for you. If you have any more questions or need assistance in the future, feel free to reach out!"
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Juan Carlos Araujo

July 30, 2025

5  out of  5
rating by Juan Carlos Araujo
"Gracias por su amabilidad y atención muy buen trabajo lo recomiendo"
We responded:
"Thank you for you feedback! We look forward to continuing to provide you with great service and appreciate you being our customer!"
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Alberto Vazquez

July 30, 2025

5  out of  5
rating by Alberto Vazquez
"Me atendió MJ MONDRAGÓN y todo fué muy claro y entendible , estoy muy contento y complacido , es una excelente agente!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy you are doing business with our office!"
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Brandon Zacarias

July 30, 2025

5  out of  5
rating by Brandon Zacarias
"I love working with Amanda Boaz at State Farm. She is wonderful to work with and will help you get what you need done in a timely manner! If she can’t do it she WILL find someone who will. I have converted my in laws to Jan Phillips and will convert anyone I can simply for the staff that works there."
We responded:
"Thank you so much for your wonderful review! We're so glad to hear that Amanda has provided you with such excellent service and support. We truly appreciate you recommending Jan Phillips and team and we look forward to continuing to assist you and anyone you refer in the future!"
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Kimberly Girdner

July 29, 2025

5  out of  5
rating by Kimberly Girdner
"MJ is extremely nice and and has been very helpful to my family over the years! Any time there are questions or concerns she's very clear in explaining the details for better understanding. We highly recommend MJ and appreciate all she does! :)"
We responded:
"Thank you for your kind review! We are glad to hear that MJ has been a helpful resource. We appreciate you doing business with our office."
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Lori Hassion

July 25, 2025

5  out of  5
rating by Lori Hassion
"Super patient and knowledgeable!"
We responded:
"Thank you, Lori! We appreciate you and John and your continued support. We look forward to continuing to do business together!"
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Cathy Blake

July 16, 2025

5  out of  5
rating by Cathy Blake
"Sheila was awesome in the process of my mom’s roof claim, always returned calls and double checked to make sure it was taken care of❤️. We really appreciate all her help🌻"
We responded:
"Thank you for your 5-star review! We are glad to know that Sheila was able to assist you. We appreciate your business!"
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Sandra Brady

July 15, 2025

5  out of  5
rating by Sandra Brady
"Thank you Sheila for all you did to help get the claim done on my hail damage on May 18, 2025. Great job!"
We responded:
"We appreciate your feedback! It’s our pleasure to assist you with your insurance needs and to have you as our customer!"
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George McManus

July 11, 2025

5  out of  5
rating by George McManus
"First of I was very surprised that I saved thousands of dollars switching my auto and home insurance to State Farm. This agency was top notch and quickly responded to my request for a quote and to my questions. M.J. Was awesome and she took time and made me feel like my families needs were important. Thank you M.J."
We responded:
"Thank you for reviewing our State Farm office! We’re so glad to know you are happy with MJ and our agency; your satisfaction is important to us! We look forward to continuing to support your insurance needs."