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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gary Wilkins

July 15, 2024

5  out of  5 rating by Gary Wilkins
"MJ is the BEST !!! Thank you for renewing my trust in State Farm."
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Joyce Wilmer

July 15, 2024

5  out of  5 rating by Joyce Wilmer
"She was very helpful in explaining my car insurance changes ."
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Keith Van Dee

July 15, 2024

5  out of  5 rating by Keith Van Dee
"The team at Jan Phillips State Farm know how to conduct business efficiently and with a smile! Give them a call for your insurance needs!"
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Benjamin Garcia

July 12, 2024

5  out of  5 rating by Benjamin Garcia
"MJ is amazing at what she does. She is very helpful."
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Danika Hardin

July 11, 2024

5  out of  5 rating by Danika Hardin
"MJ was incredibly helpful with the questions I had this afternoon and directed me in the right direction to get help from Claims."
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Cassidy Cole

June 28, 2024

5  out of  5 rating by Cassidy Cole
"MJ was amazing at helping my parents get State Farm insurance!"
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Carlos Colmenares

June 27, 2024

5  out of  5 rating by Carlos Colmenares
"Excelente Atención Muy Amables 100% Recomendado La Srta. Mondragon"
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John Ford

June 26, 2024

5  out of  5 rating by John Ford
"Amanda was amazing to work with! She took the time to explain everything and answer all of my questions. Highly recommend"
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Robert Arnold

June 25, 2024

5  out of  5 rating by Robert Arnold
"Berenice, she is very personable answered all my questions. It is just like always said. “Like a good neighbor Berenice is there” Robert"
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Leah Ball

June 25, 2024

5  out of  5 rating by Leah Ball
"I want to thank Jan Phillips' assistant, Sheila Hall, for helping me navigate my insurance claim after my house fire. She has been there with me all the way, and I appreciate her help so much! She checked in with me asking what she could do to help me immediately after seeing another claim from me for tornado damage come across her desk. Thankfully that was a small claim and was quickly paid out, but Sheila is really on the ball, and I appreciate her caring concern and compassion so much. She is a joy to work with. Chea Ball"
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Chris Plumlee

June 25, 2024

5  out of  5 rating by Chris Plumlee
"Outstanding service, as always!"
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Lucia Garcia

June 18, 2024

5  out of  5 rating by Lucia Garcia
"Excelente servicio al cliente Senorita Mondragon"
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Christy Fredrick

June 18, 2024

5  out of  5 rating by Christy Fredrick
"Jan is very informative, professiional and sweet. She knows her stuff."
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Zoe Thielman

June 17, 2024

5  out of  5 rating by Zoe Thielman
"Amazing service. Recently got into a car accident and even though my stress was at an all time high, State Farm was able to ease my worries. Fortunately, I was unharmed in the accident but was taken care of as if I went through so much worse. They make sure you are a priority despite it not being the worse case scenario. I applaud the people at State Farm that were incredibly patient and helpful during this time."
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Budgie Harris

June 17, 2024

5  out of  5 rating by Budgie Harris
"Great service. Jan Taldo was very good to help me with all my questions. this has been the best place for me for years. You may want to give them a call .Thanks Budgie Lee Harris"
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James Moneyhun

June 7, 2024

5  out of  5 rating by James Moneyhun
"MJ Mondragon was extremely helpful in answering all my questions and made sure I understood all my options. She is knowledgeable, professional and friendly. A very pleasant experience."
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carl schumacher

June 7, 2024

5  out of  5 rating by carl schumacher
"I was very pleased with Bernice. She , had a lot of patience with me, not always easy to do. We covered a lot things that I was not familiar with, we made a couple of changes resulting in a savings on my monthly payment. And a big help in finalizing a claim I had made earlier. Kudos to her. Carl S"
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Verónica Gómez

June 7, 2024

5  out of  5 rating by Verónica Gómez
"La Srita Mondragon es una persona muy amable nos ayudó bastante, su español es excelente y te explica muy bien Gracias Srita MJ..Dios la bendiga siempre"
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UserOne ReyCora

May 30, 2024

5  out of  5 rating by UserOne ReyCora
"I have been with state farm for over 10+ years love the way the Jan Phillips team. Mrs. Phillips personally keeps in touch during before and after any claim to see the satisfaction provided to any coustomer."
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Tom Milligan

May 28, 2024

5  out of  5 rating by Tom Milligan
"I appreciate the friendly and efficient service. Thanks."
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Raul Martinez

May 28, 2024

5  out of  5 rating by Raul Martinez
"If you are seeking insurance from State Farm for the first time or if you are a current State Farm client who has not received the level of customer service you expected, please visit MJ Mondragon at 3612 W. Sunset Ave. Springdale, AR 72762 . Her professionalism is outstanding; she goes above and beyond to answer all of your questions or concerns to help you with any situation you may be facing. You can be assured that she will not treat you just like another number, she will get back to your calls or messages the same day and will make sure you are left with no doubts. MJ has proven in my experience to be the BEST at customer service, and I know you will have it with her."
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Jennings Copley

May 17, 2024

5  out of  5 rating by Jennings Copley
"Had an over the phone review with Jan Taldo this morning. She filled us in on all the changes and a policy review. Great review and requested responses."
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Memo Buggy Vázquez Pacheco

May 15, 2024

5  out of  5 rating by Memo Buggy Vázquez Pacheco
"Atención en el idioma, respuesta a todas las dudas al respecto. Excelente servicio!"
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Albert Maze

May 8, 2024

5  out of  5 rating by Albert Maze
"State Farm took care of our insurance needs. Berenice was very knowledgeable on the policies. She answered questions we ask. Berenice was pleasant and very helpful. Thank you."
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Patrick Henry

May 2, 2024

5  out of  5 rating by Patrick Henry
"Sheila was awesome and proactive and followed up every time. Made the process easy for me and I always felt she had my best interest in mind."