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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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John Hassion

November 11, 2025

5  out of  5
rating by John Hassion
"TY Jan for great customer service."
We responded:
"We’re thankful for your feedback! We appreciate you and Lori, John! Thank you for choosing us for your insurance needs!"
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Sue Thielman

November 10, 2025

5  out of  5
rating by Sue Thielman
"Sheila Hall at State Farm was fabulous! She reached out via Chat and then when they said it would take 2 days to get a response, she reached out via a phone call to get me an answer to a payment question. She was friendly, knowledgeable and super to work with!"
We responded:
"We appreciate your review! We are so happy to know you had a great experience with Sheila and our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. "
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Bradley Lunsford

November 7, 2025

5  out of  5
rating by Bradley Lunsford
"Jan Taldo is excellent!"
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Mike P

November 6, 2025

5  out of  5
rating by Mike P
"Sheila was very helpful with my claim for hail damage to our house. She was very responsive and assisted me through the process."
We responded:
"We appreciate your review! And we are glad that you had a great experience with our State Farm office. Let us know if we can be of further help...we are here to help!"
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Debby Holmes

November 3, 2025

5  out of  5
rating by Debby Holmes
"Great customer service from MJ! MJ is very knowledgeable, responsive and friendly. I trust her to handle all my insurance needs and issues."
We responded:
"We appreciate your ongoing support and trust in our services. We are happy to hear that you are satisfied with the level of service that MJ and our team provides. Thank you for choosing us!"
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Osires Guevara

October 25, 2025

5  out of  5
rating by Osires Guevara
"It was great! I felt comfortable and, over all it was a great service."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office."
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Consuelo Martinez

October 10, 2025

5  out of  5
rating by Consuelo Martinez
"Rigoberto Morales is simply the best! He helped us cross over to State Farm with minimal hassle. He shared knowledgeable information about coverage in detail and helped us understand what it all meant even if it took multiple calls for us to fully understand. He looked at every way possible to get us maximum coverage at a great price! He beat all the quotes given by the competition and still gave us way more coverage than most companies. 10/10 customer service! We truly appreciate you!"
We responded:
"Thank you for your great review! We are glad Rigo was able to provide the service you needed. We appreciate your business and look forward to working with you in the future."
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awsome Hernandez

October 9, 2025

5  out of  5
rating by awsome Hernandez
"Rigo did a great job breaking down and explaining our options for coverage! We are so excited and relieved to know we are now covered with State Farm! Thanks Rigo"
We responded:
"We appreciate your review! We are happy to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. "
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Holly Baker

October 8, 2025

5  out of  5
rating by Holly Baker
"MJ was fantastic to work with! She answered multiple questions and gave me several quotes!"
We responded:
"Thank you for your positive feedback! If there is anything else we can do for your insurance needs, just let us know!"
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Julian Torres

October 8, 2025

5  out of  5
rating by Julian Torres
"I recently switched my auto and home insurance to State Farm with the help of Rigo, and the experience couldn’t have been smoother. He made the entire process fast and easy while finding me a lower rate for both policies. Rigo was professional, knowledgeable, and genuinely focused on helping me get the best coverage for my needs. Highly recommend working with him!"
We responded:
"Thank you for your review! We’re glad to know you had a positive experience with us; your satisfaction is very important to us! We look forward to continuing to support your insurance needs."
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Noel DCruz

October 3, 2025

5  out of  5
rating by Noel DCruz
"I have been working with Jan Taldo for a couple of years on my home and auto insurance. She does a wonderful job. Very patient, courteous, knowledgeable, available, professional and helpful."
We responded:
"We appreciate your positive feedback! Thank you for choosing to do business with our office!"
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D Souvannaraj

October 3, 2025

5  out of  5
rating by D Souvannaraj
"Mj my car insurance agent has been very good to me and is very helpful and professional whenever I needed."
We responded:
"Thank you for your feedback! It’s our pleasure to assist you with your insurance needs. "
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Jerry Wever

September 26, 2025

5  out of  5
rating by Jerry Wever
"We have been customer's of Jan Phillips State Farm for many years. Through those years Jan and her team have been fantastic to work with. Easy to contact and sincerely committed to taking care of their customers. Specifically I'd like to acknowledge Sheila Hall, who consistently provides amazing customer service! Jan Taldo helped us with our latest insurance policy updates. She was quick to respond, friendly, and courteous. Adding positive update for Debbie @ Jan PHillips State Farm. As usual all of the agents there are friendly, understanding, competent, and extremely helpful. I know we call all manage most of our policy changes and updates online these days, but sometimes it's just great talking to a real agent to make sure everything is exactly the way you wanted. Thanks Debbie!"
We responded:
"We appreciate your generous words and your continued loyalty. Thank you for trusting our office with your insurance needs. "
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Juana Sidon

September 20, 2025

5  out of  5
rating by Juana Sidon
"I would highly recommend MJ Mondragon to be your insurance agent. She’s very knowledgeable, has great customer service, very professional, and made the process easy and quick to understand."
We responded:
"Thank you for your feedback! We look forward to continuing to provide you with great service! "
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Michelle B

September 19, 2025

5  out of  5
rating by Michelle B
"I highly recommend MJ as an agent. She is very detailed, gives you all the information you need, very professional, and above all she listens to what you want/need. Highly highly suggest MJ as your next Agent"
We responded:
"Thank you for your 5-star review! We appreciate you choosing our office for your insurance needs!"
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Jake McCullar

September 17, 2025

5  out of  5
rating by Jake McCullar
"Amanda was fantastic! I was on a tight tineline with a purchase of a new vehicle and between email and phone calls, she reached out constantly to ensure I was updated the entire way. Really grateful for her level of customer service and sense of urgency. She will be my go to for all insurance needs from here on out!"
We responded:
"Thank you for your positive feedback! We work hard to take care of our customers! And we DO appreciate your business! "
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Brenda

September 11, 2025

5  out of  5
rating by Brenda
"Visited Kirstyn today State Farm office Springdale. Thank you for your kindness and assistance with claim. You brightened my day."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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EDA

September 10, 2025

5  out of  5
rating by EDA
"Jan Phillips and Jan Taldo have provided insurance for our business for years and years and we are very happy with their service!"
We responded:
"Thank you for the great review! We’re glad to know you had a positive experience with us; your satisfaction means a lot to us! We look forward to continuing to support your insurance needs."
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Thanh Nguyen

September 9, 2025

5  out of  5
rating by Thanh Nguyen
"she very well care about you!"
We responded:
"Thank you for reviewing our State Farm office! We look forward to continuing to support your insurance needs."
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Bill

September 3, 2025

5  out of  5
rating by Bill
"She was very helpful and handled my situation professionally and the the way I wanted it handled."
We responded:
"We’re appreciate for your feedback! If there is anything else we can do to help, please let us know!"
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Jim Breslin

September 2, 2025

5  out of  5
rating by Jim Breslin
"My concern was handled efficiently and quickly."
We responded:
"Thank you, Jim, for your feedback. It’s our pleasure to assist you with your insurance needs and we appreciate you being one of our long-time customers."
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Ronaldo Matias

August 27, 2025

5  out of  5
rating by Ronaldo Matias
"Recomendado"
We responded:
"Thank you for your great feedback! We look forward to continuing to provide you with great service! "
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Jay Pitts

August 26, 2025

5  out of  5
rating by Jay Pitts
"Great customer service!"
We responded:
"Thank you for your feedback! We appreciate your business!"
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Claudia Beltran

August 25, 2025

5  out of  5
rating by Claudia Beltran
"Estoy muy satisfecha de cómo state farm a respondido a la Reparacion de los daños de mi casa después de la tormenta de granizo el pasado 18 mayo 2025 Roofing y siding y otros daños más pequeños. GRASIAS SATATE FARM INSURANCES 😃 Grasias Berenice Rodarte eres muy amable y siempre me ayudas en cualquier duda que tenga. 🤗 💯 X 💯 recomendado!! 🙌"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. We appreciate you!"
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MommaV

August 22, 2025

5  out of  5
rating by MommaV
"Deborah Rozelle was thorough and efficient in answering our questions about an unexpected rate change and a confusing notification we had received in the mail from corporate. She sets a good model for her peers and those coming behind her of what real customer service should look like. Thank you Deborah!"
We responded:
"Thank you for your positive feedback! We are glad to know that Debbie could assist you. We appreciate you doing business with our office!"