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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ivan Carrillo

September 15, 2026

5  out of  5
rating by Ivan Carrillo
"Great customer service"
We responded:
"Thank you for the 5 star review! We appreciate the feedback and are happy you chose our office to do business with!"
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Ronald Suarez

September 15, 2026

5  out of  5
rating by Ronald Suarez
"I've been working with MJ for two years now and she is the absolute best insurance agent in town"
We responded:
"Thank you for the awesome review! We thank you for continuing to do business with our office!"
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Derek Burleson

September 10, 2026

5  out of  5
rating by Derek Burleson
"Jan Taldo was great to work with when I was out of state and needed a new policy issued quickly. Highly recommend!"
We responded:
"Derek, thank you for the fantastic review! We’re always here if you need assistance with your insurance needs. "
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Amanda Hernandez

September 9, 2026

5  out of  5
rating by Amanda Hernandez
"I had a great experience with State Farm! MJ was very helpful and made the process of insuring both of my vehicles quick and easy. She explained everything clearly, answered all of my questions, and made sure I had the coverage I needed. I really appreciate her great customer service and would definitely recommend MJ and State Farm!"
We responded:
"Amanda, we are so glad to hear you had such a great experience with us.  Thank you for sharing this feedback and thank you for doing business with our office!"
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Stacy Ash

September 3, 2026

5  out of  5
rating by Stacy Ash
"Amanda was great. I called to remove a vehicle and she took the extra minute to remind me that the dividend emails were real and to give me an update of my new rates. Above and beyond!"
We responded:
"Thank you so much for the 5 stars, Stacy! We really appreciate you. If you ever need anything, feel free to reach out anytime. "
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Luther “Neimo” Hanchor

August 31, 2026

5  out of  5
rating by Luther “Neimo” Hanchor
"Give up good work"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with our office. We appreciate you!"
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Josh Keck

August 31, 2026

5  out of  5
rating by Josh Keck
"My agent is a amazing representative and always been very helpful to me"
We responded:
"Thank you for the 5-star review of Jan Phillips’s team - we really appreciate your feedback!"
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Gary Kandlbinder

August 31, 2026

5  out of  5
rating by Gary Kandlbinder
"I just finished dealing with Sheila Hall at Jan Phillips State Farm. We insured our RV, which got damaged on a trip. Sheila did everything she could expedite this claim. On the other hand, State Farm utilizes outsourced companies, which made it exceedingly difficult for her to accomplish her task. I commend her on her efforts and professionalism and follow up through the payment of this claim. I have 45 years in the insurance industry, and Sheila, would be a great asset to my company."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience and we appreciated your patience as we worked through this process. Thank you for doing business with our office!"
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Vicki Philp

August 28, 2026

5  out of  5
rating by Vicki Philp
"Amanda was very polite and professional. She answered all my questions and I appreciated all of her help."
We responded:
"Vicki, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Oma Eddings

August 27, 2026

5  out of  5
rating by Oma Eddings
"Jan Phillips office is so easy to work with. I email Debbie at the office with all my info, and she take care me right away."
We responded:
"Thank you so much for the great review! We appreciate and enjoy have you as our customer!"
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Lendy Basilio

August 27, 2026

5  out of  5
rating by Lendy Basilio
"My State Farm agent Berenice is absolutely wonderful! Always there to answer any questions I have regarding my insurance! 10/10 recommend!"
We responded:
"Thank you for such a wonderful review! We appreciate your feedback and are always happy to help whenever you need us!"
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Nikki Hardman

August 27, 2026

5  out of  5
rating by Nikki Hardman
"Debbie is always attentive and willing to help, no matter the situation. That attitude is appreciated always!"
We responded:
"Thank you, Nikki! Debbie does a great job and is an asset to our office! We do appreciate you and Matt!"
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Edgar Dominguez

August 12, 2026

5  out of  5
rating by Edgar Dominguez
"Dont deal with no one but MJ on sunset, not that anyone else is bad, but the professionalism, and the thorough explaining, and making sure you understand what you’re getting.. 10/10!"
We responded:
"Thank you for the 5 start review! We appreciate your business!"
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Doug Hardman

August 7, 2026

5  out of  5
rating by Doug Hardman
"Debbie Rozell was great to work with on my insurance!
Highly recommend for all your insurance needs!"
We responded:
"Thank you for the 5-star review! We appreciate it and appreciate you doing business with us!"
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Allison Miller

August 6, 2026

5  out of  5
rating by Allison Miller
"Debbie Rozell has been wonderful to work with over the years. She is always helpful, professional, and willing to go the extra mile for her clients. Recently, she reviewed our homeowner's insurance policy and found a discount that qualified us for a refund. We greatly appreciate her diligence, expertise, and commitment to helping us save money while maintaining the coverage we need.

Thank you, Debbie, for your outstanding service. We highly recommend working with her!"
We responded:
"We appreciate your positive feedback! It sounds like Sheila has been a valuable resource and a wonderful support throughout this difficult time.
We are glad that we could provide assistance. "
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Marco Jarillo

August 5, 2026

5  out of  5
rating by Marco Jarillo
"MJ mondragon is an absolute A+ person … always has an answer for all my questions… she puts on your shoes before advising you … and we’ll be fully transparent"
We responded:
"Thank you for the great review! We appreciate your feedback!"
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Jess Boggs

July 30, 2026

5  out of  5
rating by Jess Boggs
"Called into State Farm and Sheila patiently and thoroughly answered all my questions."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! Appreciate you so much!"
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Denise F

July 30, 2026

5  out of  5
rating by Denise F
"Love this agent & her staff!
Always a pleasure to work with.
Sheila provides great customer service."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support and are happy that you are our customer!"
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Lori Watkins

July 29, 2026

5  out of  5
rating by Lori Watkins
"Have you ever worked with an Agent and Team that just makes you feel comfortable and secure? Give Jan Phillips office a try and you will!!!"
We responded:
"Thank you so much for the 5 star review! You are much appreciated!"
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Holly

July 28, 2026

5  out of  5
rating by Holly
"Jan was very helpful, made things easy!"
We responded:
"Thank you for the 5-star review of our office - we really appreciate your feedback and we appreciate you! "
Profile photo of DIEUMAITRE MAROLLES

DIEUMAITRE MAROLLES

July 27, 2026

5  out of  5
rating by DIEUMAITRE MAROLLES
"MJ excelente trabajadora"
We responded:
"¡Gracias por darnos cinco estrellas! Agradecemos sus comentarios sobre el equipo de Jan Phillips, agente de State Farm, y también su apoyo. "
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Karla Perez

July 24, 2026

5  out of  5
rating by Karla Perez
"Siempre contenta sonriente,
atenta a lo que uno le dice muy inteligente maneja los casos y buenas sugerencias es una perfecta señorita"
We responded:
"Gracias por tomar un tiempo para publicar su muy amable reseña sobre el equipo de Jan Phillips, Nosotras te apreciamos!"
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Savannah Sykes

July 23, 2026

5  out of  5
rating by Savannah Sykes
"Sheila is wonderful! She always makes sure all of our questions are answered and makes sure we know about any policy changes before they happen. She’s definitely saved us $$!! She’s always so helpful!"
We responded:
"Thank you, Savannah! Sheila does an awesome job for us and is a great asset! We appreciate you as our customer as well!"
Profile photo of Courtney Ross

Courtney Ross

July 23, 2026

5  out of  5
rating by Courtney Ross
"Anytime we have questions or changes, Sheila is our go-to person! She is always so helpful and kind! So thankful she was able to help us make sense of our mess."
We responded:
"Thank you for the wonderful review! We love having your feedback and enjoy having you as our customer!"
Profile photo of C.D. Ross

C.D. Ross

July 23, 2026

5  out of  5
rating by C.D. Ross
"We had some recent changes on our policies and Sheila was so helpful answering all of our questions and making sure we were good to go."
We responded:
"Thank you so much! Sheila, along with our team, does amazing work in taking care of our customers! We appreciate you!"