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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...


March 9, 2023

5  out of  5 rating by SouloWolve
"My experience with State Farm started off great by meeting Berenice she guided me through on changing my auto policy for a better price even encourage me to get life insurance after she explained and told me how important it can be for later on in life really enjoyed working with her and would recommend to get in contact with her if you guys are in need of insurance of any kind"

Sandy McCann

March 7, 2023

5  out of  5 rating by Sandy McCann
"I have been a a client at Jan Phillip's office since 2003. They are always helpful and promptly help with any questions or concerns. Sheila and Mariah helped me get my recent claim processed when I needed some advice on the process and both followed up to make sure all my questions were answered. Sheila personally helped me feel assured that everything was in order. It's great to know you have someone in your corner. Thanks!"

Derek Grainger

March 7, 2023

5  out of  5 rating by Derek Grainger
"Fantastic service!"

Budgie Harris

March 7, 2023

5  out of  5 rating by Budgie Harris
"Great service"

Aurora Ballard

March 2, 2023

5  out of  5 rating by Aurora Ballard
"I’ve been going with them for about 2 years and I highly recommend. Great communication and always ready to help you or alter your coverage to what suits your needs best :)"

Leslie Ray

February 23, 2023

4  out of  5 rating by Leslie Ray
"We had a few hiccups, but in the end it all turned out well. Originally we filed a single claim, State Farm decided it had to be two claims. That caused some confusion because the claims were assigned to 2 different adjusters, and I was a bit beside myself. But, ultimately both claims were handled by the same adjuster and everything went smoothly after that. The agents at Jan Phillips State Farm were patient throughout the process, which I was VERY grateful for. We've been with this State Farm agency for many years, and they always handle our needs expertly."

Jessie Wilke

February 22, 2023

5  out of  5 rating by Jessie Wilke
"Sheila Hall was very professional and helpful while working through my auto claim. She was diligent about following up and ensuring I was taken care of throughout the entire process."

John Bivens

February 22, 2023

5  out of  5 rating by John Bivens
"Jan and her staff are very helpful and give you a genuine feeling of concern for you and your situation."

Benjamin Jankowski

February 21, 2023

5  out of  5 rating by Benjamin Jankowski
"Sheila was a great help working on my claim with me. She would follow up with me on the progress of our claim on our home. She was a great help on what was to be expected and what was the next step. Always keep me in the loop. Thank you so much for your help everything went smoothly."

Raymond Lewis

February 21, 2023

5  out of  5 rating by Raymond Lewis
"Better than dealing with corporate. Immediate results. 👍"

Zoe Keller

February 20, 2023

5  out of  5 rating by Zoe Keller
"Super friendly and helpful."

Kimberly Girdner

February 18, 2023

5  out of  5 rating by Kimberly Girdner
"MJ is so nice and very helpful! She walked my mom and I through everything and answered all of our questions :)"

Amanda Fix-Johnson

February 17, 2023

5  out of  5 rating by Amanda Fix-Johnson
"Friendly and knowledgeable!!!!! I love my State Farm Peeps! They take care of me!"

Sara Paulson-Lathan

February 16, 2023

5  out of  5 rating by Sara Paulson-Lathan
"MJ did a great job of answering my questions and explaining various steps I can take to save money with my home and car insurance."

Rick Hudgeons

February 16, 2023

5  out of  5 rating by Rick Hudgeons
"Dealing with the problems related to an auto accident is stressful but Sheila made it a lot easier. She explained the process to me and answered my many questions. She also followed up with me about repairs by calling periodically. It's really helpful to have someone handle issues and explain everything the way she did. I appreciate her effort!"

Kevin Pendergraft

February 15, 2023

5  out of  5 rating by Kevin Pendergraft
"I was very impressed with the support I received from the team at State Farm on my claim. We hit a snag at first when the original repair shop delayed in getting us scheduled but the SF team continued with follow ups, and helped us schedule with another shop. The repair was done beautifully and we are very satisfied."

Valerie Perry

February 13, 2023

5  out of  5 rating by Valerie Perry
"Even during bad weather when we couldn’t get out of our house, Sheila followed up on our claim, was very polite, empathetic and helpful. Over 30 years with Jan Phillips’ company and definitely no plans to go elsewhere. They’re great!"

Ladeanna Rodriguez

February 8, 2023

5  out of  5 rating by Ladeanna Rodriguez
"Kind, professional, and always follow up with you."

Linda Maestri

February 7, 2023

5  out of  5 rating by Linda Maestri
"Sheila and the staff at Jan Phillips did a great job working our recent auto and home claims! They kept us in the loop, and Sheila followed up to make certain all was good! Great folks!!"

dana williams

January 30, 2023

5  out of  5 rating by dana williams
"Bradon made my experience an enjoyable one. He was very helpful in finding the best deals and discounts for my bundle. Highly recommend!"

Daniel M

January 27, 2023

5  out of  5 rating by Daniel M
"When I needed Insurance for a new house Berenice was able to get me the best price out of any other agency. I would highly recommend going here!"

Jesse Cheshire

January 23, 2023

5  out of  5 rating by Jesse Cheshire
"Brandon was very informative and helpful. He made getting car insurance easy and fun. 10 out of 10 would recommend."

John & Jackie Haefner

January 20, 2023

5  out of  5 rating by John & Jackie Haefner
"I have enjoyed working with Jan for many years. She is always helpful and very pleasant to work with. Most recently, she helped us navigate insuring a new work vehicle. It was quick and effortless!!"

Ciara Cole

January 18, 2023

5  out of  5 rating by Ciara Cole
"Sheila went above and beyond to help with an out of state claim! She made numerous phone calls to help with assisting us. The only actual person we were able to speak with for the first few hours! She is a valuable asset to State Farm and Jan Phillips!"

Rene Bader

January 15, 2023

5  out of  5 rating by Rene Bader
"Friendly and helpful with questions I had about my insurance claim and getting my car repaired."